At Zama Sarees, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Timeline
We deliver across India through trusted courier partners. Standard delivery usually takes 3–7 business days, depending on your location.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout. Free shipping may be available on selected orders and promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email so you can easily track your shipment.
5. Delivery Delays
Delivery timelines may vary due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
6. Incorrect Shipping Address
Please ensure that your shipping address and contact details are correct. Zama Sarees is not responsible for delays or failed deliveries caused by incorrect information.
7. Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or an incorrect address, the courier may attempt re-delivery or return the package to us.
8. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page. We are always happy to assist you.